THE OPTIMUM
SERVICE PROMISE
Optimum Business is committed to exceptional service; that's why we have local, dedicated technical and customer service support teams monitoring your service 24/7, 365 days a year.
We know how much work it takes to run a business, and we know that there's no better feeling than having a partner you can trust to deliver superior communications services. That's why we guarantee to always provide the following:
30-DAY MONEY BACK GUARANTEE
Try it, and if after 30 days you're not completely satisfied with your Optimum Business products, we'll give you your money back.
24/7/365 LOCAL TECH AND CUSTOMER SUPPORT
As an Optimum Business customer, you can access a dedicated technical support team to answer any questions, day or night.
FOUR HOURS TO REPAIR/RESOLVE
Optimum Business guarantees repair to any service issues within four hours of a customer calling.
LOCAL NETWORK MONITORING -- 24/7/365
We proactively watch the network to make sure it performs for your business at all times.
PROFESSIONAL BUSINESS INSTALLATION
Getting set up is fast and easy with little or no downtime for you. We even provide battery backup in case of local power outage. All you need are your current phones and computers, and we'll supply everything else -- including free modems to use as long as you're a customer.
